Privacy Policy

At Lumora Aesthetics and Wellness, your privacy is of the utmost importance to us. We are committed to protecting your personal information and maintaining the confidentiality of your health and treatment records.

Information We Collect
We may collect personal information including your name, phone number, email address, date of birth, and payment details when you schedule appointments, complete forms, or purchase services and products. As a medical aesthetics practice, we may also collect health-related information necessary to safely and effectively perform treatments.

How Your Information Is Used
Your information is used to:

Schedule and manage appointments
Provide treatments and personalized care
Communicate with you regarding services, follow-ups, and promotions
Process payments and maintain accurate records
Comply with legal and regulatory requirements

Confidentiality and Security
Lumora maintains appropriate administrative, technical, and physical safeguards to protect your personal and medical information. Health-related information is handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes. Information may be shared only when necessary to:

Process payments through secure providers
Support business operations (such as scheduling or record systems)
Comply with legal obligations or regulatory requirements

All third-party providers are expected to maintain the confidentiality and security of your information.

Marketing Communications
With your consent, we may send you emails or text messages regarding promotions, updates, and special events. You may opt out of these communications at any time.

Website Use & Cookies
Our website may collect limited non-personal data through cookies or analytics tools to improve user experience and website performance.

Your Rights
You have the right to request access to your personal information, request corrections, or ask questions about how your information is used. Please contact our office for assistance.

Policy Updates
Lumora Aesthetics and Wellness reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact our office directly.